Policy shipping

Orders for all products available in stock are shipped within two working days of receipt of payment.

Shipping Insurance

All our wines are transported with adequate packing and covered by an insurance policy that protects the customer in case of breakage or loss during the order transportation , at no additional cost to the buyer.

If the wine is stolen or lost as a result of fire or theft during shipping , we will ship back the goods ordered.

Packaging

For the transport we only use packaging to ensure maximum safety in case of accidental falls and bumps. At the same time they provide excellent protection against sudden temperature changes. They are made with 100% recyclable material.

Delivery

The products are assigned to the carrier Bartolini within 48 hours of the order (excluding Saturday and Sunday) and then delivered within 24/48h (for Italy). You may experience delivery delays due to bad weather, strikes and delivery areas uncomfortable .

Customer Service

Be kept updated throughout the duration of the transaction. Since sending the product to get a tracking code of the product and the web address where you can follow the track of your shipment online .

Cost of shipments to Italy

Free shipping throughout Italy for orders starting from € 99,00.

Costo delle spedizioni in Europa